Petsies Support

Absolutely - as long as it's before we've started working on your custom order.  For accessories or Petsies Stars, we're happy to cancel an...

Petsies are gentle animals, and the mail trucks can be bumpy rides. Before they leave our care, Petsies are carefully packaged to protect them as much as p...

We'll send a doctor!  If a Petsie tears from regular use ( hugs included) within 90 days of receipt, let us know! We'll take a look and our team wi...

As you can imagine, creating a hand-made stuffed animal that captures the essence of your real animal is no easy task. Petsies artists give your Petsie a ...

Oh no! We do our very best to get Petsies created and delivered on time. But Petsies have a highly custom, hand-made creation process so sometimes even we...