Absolutely - as long as it's before we've started working on your custom Petsie, Pillow, Keychain, Socks or Mask. We keep you updated at each step in making your item, so you can expect an email telling you when your Petsie, Pillow, Keychain, Socks or Mask has passed the initial design phase.
For accessories or Petsies Stars, we're happy to cancel an order before it gets shipped out.