Thank you for your order and thank you for your patience.
Note that the estimated shipment time for your order is included in your order confirmation email.
We will be sending 5 automatic email updates throughout the "Petsification" process: including updates on everything from Initial Design to Final Shipment (with a tracking number) for our Petsies.
For our Pillows, Masks, Keychains and Socks we will be sending a confirmation email as well as a tracking information email once they have been completed.
If you created an account during checkout, you can always log in to https://www.mypetsies.com/customer/account/login/ to check the current status.
You can also send a friendly inquiry to our customer service team and we'll be happy to check the status for you. Please submit a New Support Ticket at the top of this page and include your order number in your inquiry.